ServiceNow Online Training & Certification

ServiceNow is a cloud-based IT Service Management (ITSM) platform designed to automate IT business processes and improve service delivery. Built on ITIL best practices, it helps organizations manage tasks, activities, and processes efficiently.

The platform is widely used by Fortune 500 companies, SMEs, and government agencies for IT operations management, IT business management, and customer service management.

ServiceNow is robust, flexible, and easy to use, offering tools for incident management, problem management, change management, service catalog, knowledge management, and reporting and analytics.

This ServiceNow course by Uplatz is designed for beginners and professionals to effectively administer a ServiceNow instance and prepare for the ServiceNow Certified System Administrator (CSA) exam.

The course covers lists, forms, table administration, user administration, ITSM processes, events, alerts, service portal tools, widget development, scripting, integrations, and best practices for automation.