Customer Support Agents
Resolve FAQs, track orders and raise tickets on WhatsApp, website chat and email — handing over to humans when needed.
AI Agents & Automation
From sales and support agents to back-office automation, we design, build and deploy secure AI agents connected to your data, tools and team.
60%
Avg. time saved on repetitive work
24×7
Always-on customer response
2–4 wks
Typical go-live
Hindi + English
Conversations
What we build
We build custom AI agents that answer customers, qualify leads, process documents and run workflows 24×7 using GPT, Claude and open-source LLMs integrated with your CRM and ERP.
Resolve FAQs, track orders and raise tickets on WhatsApp, website chat and email — handing over to humans when needed.
Engage website visitors, qualify leads with smart questions and book meetings straight into your calendar.
Read invoices, extract data from PDFs, update spreadsheets and ERP entries automatically.
An internal AI that answers staff questions from your SOPs, policies and product documents.
Agents that can act — create orders, check stock, send quotes — through secure API connections.
Human approval steps, audit logs and safety rules so your agents stay accurate and on-brand.
Srkwebapp Innovations
Practical AI for Indian businesses
We combine deep software engineering experience with practical AI know-how. Instead of generic demos, we build solutions connected to your real data and processes — and we measure results.
How we work
Workshop to find high-value AI use cases.
Working proof-of-concept with your data in days.
Production-grade agent connected to your tools.
Monitoring, feedback and continuous tuning.
FAQ
We work with leading models such as OpenAI GPT, Anthropic Claude, Google Gemini and open-source LLMs, choosing the best fit for cost, accuracy and privacy.
Yes. We follow data-minimisation, encryption and role-based access, and can deploy agents on your own cloud when required.
A focused agent (e.g. WhatsApp support) typically goes live in 2–4 weeks; complex multi-tool agents take 6–10 weeks.
Yes. Agents can converse in Hindi, English and Hinglish.
Book a free 30-minute consultation and get an AI roadmap for your business.